Trans Audio

Terms

Confidentiality

1.Confidential information regarding your audio files refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and Client record and that is not generally known in the industry of the Client and where the release of that confidential information could reasonably be expected to cause harm to the Client.

2.Trans Audio agrees that they will not disclose, divulge, review, report or use, for any purpose, any confidential information which Trans Audio has obtained, except as authorized by the Client or as required by law. The obligations of confidentiality will apply during the term of this Agreement and will survive in definitely upon termination of this Agreement.

3.All written and oral information and material disclosed or provided by the Client to Trans Audio under this Agreement is confidential information regardless of whether it was provided before or after the date of this Agreement or how it was provided to Trans Audio.

Ownership of intellectual property

All intellectual property and related material, including any trade secrets, moral rights, goodwill, relevant registrations or ap- plications for registration, and rights to any patio, copyright, trademark, trade dress, industrial design and trade name (the “ intellectual property“) that is developed or produced under this Agreement, will be the sole property of the Client. The use of the intellectual property by the Client will not be restricted any manner.

4.Trans Audio may not use the intellectual property for any purpose other than that contracted for in this Agreement except with the written consent of the Client. Trans Audio will be responsible for any and all damages resulting from an authorized use of the intellectual property.

Liability

Trans Audio Transcription is not responsible or liable for any failure with regard to any audio or video recordings conducted virtually or in-person. If audio or video recordings are sent to us for transcribing, we are not liable for inaccuracies within the transcript if the audio or video has poor quality. This may affect meeting deadlines discussed prior to transcribing the files. We are not liable Legally or in any other form.

Compensation

Trans Audio will charge the Client for the services as follows for services included but not limited to: Court Reporting services, Transcription of your audio file and translation services.

  1. Transcription services will be paid based on the number of pages required to complete the transcription at a rate of discussed before starting the work.
  2. The Client acknowledges that applicable taxes will be applied to services provided and shall be paid to Trans Audio.
  3. Invoices submitted by Trans Audio out to the Client are do within 15 days of receipt.
  4. Cancellation: Trans Audio Transcription has reserved facilities and court reporters as outlined in email correspondence or contracts between Trans Audio Transcription and the client. Should the client cancel this agreement, the client will be responsible for the following fees:
  5. For projects over $2000 Trans Audio Transcription has a four hour minimum requirement fee. If the duration of the discovery is less than four hours we still charge our four our minimum fee. If the client books our services

2 business days prior to the start time of the booking 100% of estimated costs and fees for the facility and court reporter 4 hour minimum. If the booking is more than 1 day, we reserve the right to charge 2 days of cancellation fees.

*Deposits are non-refundable after work has been started on the file*

*In order to certify a given transcript. Words we are transcribing must be audible to the transcriber. The transcriber can only transcribe what they hear* We are not held responsible for bad audio quality from discoveries done through video conference. We will do our best to transcribe what we hear, technology can fail or witnesses can be lower and as a result it will take longer to complete the transcript as we will have to enhance the audio. Our normal turnaround time will be longer depending on the audio quality of the recording. If we complete the transcript and it’s late, we reserve the right to charge the client for the work we have completed.